Privacy Policy

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Privacy Policy

Effective Date: July 23, 2026

Lake Cumberland Collective LLC ("Lake Cumberland Collective," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your personal information when you visit our website or shop with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.


1. Business Information

Lake Cumberland Collective LLC
111 Maple Street
Russell Springs, KY 42642

Email: lakecumberlandcollective@gmail.com

Phone: (270) 858-3013


2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • Customer account information (if you create an account)

Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on the website
  • Referring website
  • General geographic location

This information helps us improve our website, products, and customer experience.


3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Process payments
  • Arrange shipping or local pickup
  • Provide customer support
  • Send order confirmations and shipping updates
  • Process returns and exchanges
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Respond to customer inquiries

If you subscribe to our mailing list, we may also send promotional emails regarding new arrivals, sales, special events, and exclusive offers. You may unsubscribe at any time.


4. Payment Information

For your security, Lake Cumberland Collective does not store your credit or debit card information.

Payments are securely processed by trusted third-party payment processors. Those providers maintain their own privacy and security policies.


5. Cookies & Similar Technologies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website performance
  • Measure website traffic
  • Understand how visitors use our website
  • Help measure the effectiveness of advertising and marketing campaigns (where applicable)

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.


6. Marketing Communications

If you choose to receive promotional communications from us, we may occasionally send:

  • New product announcements
  • Sales and promotions
  • Event information
  • Exclusive offers
  • Business updates

You may unsubscribe at any time by clicking the Unsubscribe link included in our marketing emails.


7. Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties that help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing providers
  • Analytics providers
  • Other service providers necessary to operate our business

These companies receive only the information necessary to perform their services.

We may also disclose information if required by law or when necessary to protect our legal rights, prevent fraud, or comply with legal obligations.


8. How Long We Keep Your Information

We retain your personal information only as long as necessary to:

  • Complete your purchases
  • Provide customer service
  • Maintain accurate business records
  • Comply with tax, accounting, and legal requirements
  • Resolve disputes
  • Enforce our agreements

When your information is no longer required, we take reasonable steps to securely delete or anonymize it where practical.


9. Social Media

If you interact with Lake Cumberland Collective through Facebook, Instagram, TikTok, Pinterest, or other social media platforms, the information you voluntarily share is also subject to the privacy policies of those platforms.


10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no website can guarantee complete security, we are committed to protecting the information you entrust to us.


11. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request corrections to inaccurate information.
  • Request deletion of your personal information, subject to legal requirements.
  • Opt out of promotional communications.
  • Ask questions about how your information is collected or used.

To exercise any of these rights, please contact us using the information below.


12. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will promptly delete it.


13. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review their privacy policies before providing personal information.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.


15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Lake Cumberland Collective LLC
111 Maple Street
Russell Springs, KY 42642

Email: lakecumberlandcollective@gmail.com

Phone: (270) 858-3013

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111 Maple Street

Russell Springs, KY 42642


270-858-3013

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